Privacy Policy

Privacy Policy for Mini Hearts

Last Updated: October 17, 2025

Your privacy is incredibly important to us at Mini Hearts. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make a purchase from our website. We are committed to ensuring that your information is secure and handled with the utmost care.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. What Information Do We Collect?

We collect information to provide and improve our service to you. This includes:

• Personal Information You Provide:

  • Contact Details: Your name, email address, phone number, and shipping address when you place an order or create an account.

  • Payment Information: When you make a purchase, your payment details are processed securely by our payment gateway partners. We do not store your full credit or debit card information on our servers.

  • Communications: Any information you provide when you contact our customer service team.

• Information We Collect Automatically:

  • Device Information: We may collect information about the device you use to access our site, such as your IP address, browser type, and operating system.

  • Usage Data: We collect information about how you browse our website, such as the pages you visit, the products you view, and the time you spend on our site. This helps us understand what you like and how to improve your experience.

  • Cookies: Like most websites, we use “cookies.” These are small data files stored on your device that help our website remember your preferences (like what’s in your shopping cart) and function efficiently.

2. How Do We Use Your Information?

We use the information we collect for several important reasons:

• To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and updates.

• To Communicate With You: To respond to your questions, provide customer support, and send you information about your order.

• To Improve Our Store: To analyze how our customers use the site, which helps us improve our website layout, product selection, and overall shopping experience.

• For Marketing (With Your Permission): If you choose to opt-in, we may send you emails about new arrivals, special promotions, and news from Mini Hearts. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link at the bottom of the email.

3. How Do We Share Your Information?

We value your trust and we do not sell, trade, or rent your personal information to third parties.

However, we do share your information with trusted partners who help us operate our business, but only for the purposes described above. These include:

• Shipping Companies: We provide your name, address, and phone number to our courier partners so they can deliver your order.

• Payment Processors: To securely process your payments.

• Website and Marketing Platforms: To help us run our website and manage our marketing communications.

We only work with partners who guarantee the security and confidentiality of your information.

4. Data Security

Protecting your information is a top priority. We use industry-standard security measures, such as Secure Socket Layer (SSL) technology, to encrypt your personal information during transactions. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Your Rights and Choices

You have control over your personal information. You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correct: Update or correct any inaccuracies in your information.

• Opt-Out: Unsubscribe from our marketing emails at any time.

To exercise these rights, please contact us using the details below.

6. Children’s Privacy

Our website is intended for use by adults. We do not knowingly collect any personal information from children under the age of 13. If you believe we have collected information from a child, please contact us immediately so we can remove it.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us:

• Email: [aliafzal.me1@gmail.com]

• Phone/WhatsApp: [03041056703]

• Address: [Model Town, Lahore]